Refund policy

Returns & Exchanges Policy

We are happy to accept any unworn, unwashed merchandise with the original tags intact within 07 days of purchase for a refund or exchange.

To process a return, please include a copy of the invoice and indicate the reason for returning the items.

Customers are responsible for returning the merchandise via a traceable delivery method, such as courier or registered post, at their own expense. Please note that delivery charges are non-refundable.

Refund requests will be processed within 7 working days of receiving the returned products.

Return Address:
Hygein
P 318,National Silk Mills Street. Jaranwala
Faisalabad, Pakistan

For queries about returns or exchanges, contact us:
Email: sales@hygein.com
Phone: 041-2429276 (9:00 AM to 6:00 PM, Monday - Friday)

Whats App: +92370 4170312

Steps to Return or Exchange Items:

1. Repack the Merchandise
   Ensure the item(s) you wish to return, along with the completed Return Form, are securely packed with your return shipment.

2. Ship to the Address
   Use a traceable delivery method (courier or registered post) to send the return.